Privacy Policy

Last Updated: 15th November 2024
 

At Friendly WiFi, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website (www.friendlywifi.com) and services.
 

1. Who We Are

Friendly WiFi is a company dedicated to promoting a safer online environment through WiFi certification. Our registered office is located at 3 Grove Road, Wrexham, LL11 1DY, United Kingdom.
 

2. Information We Collect

We collect personal information to provide and improve our services, to comply with legal obligations, and to protect our legitimate interests. The types of data we collect include:

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• Personal Identification Information: Name, email address, phone number, and other contact details.

• Technical Information: IP address, browser type, operating system, and details about your interactions with our website.

• Usage Data: Information on how you use our website and services, such as page views and click patterns.
   

3. How We Collect Your Information

We collect information in various ways, including:

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• Directly from You: When you fill out forms on our website, contact us, or subscribe to our newsletter.

• Automatically: Through cookies and other tracking technologies as you interact with our website. For more information, please refer to our Cookie Policy (insert link).
   

4. How We Use Your Information

We use your personal data for the following purposes:

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• Service Delivery: To provide, maintain, and improve our services.

• Communication: To respond to your inquiries, send you updates, and provide you with important information.

• Legal Compliance: To meet our legal obligations, such as data protection regulations.

• Analytics and Improvements: To understand website usage, improve functionality, and enhance user experience.
   

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

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• Consent: When you provide consent for specific uses of your data, such as marketing.

• Legitimate Interests: For purposes such as improving our services, provided these interests are not overridden by your rights.

• Legal Obligations: When processing is required by law, such as for tax or regulatory reasons.
   

6. Sharing Your Information

We do not sell or lease your personal information. However, we may share your data with:

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• Service Providers: Third-party companies that help us operate and improve our website and services.

• Legal Authorities: If required by law or in response to legal proceedings, we may disclose information to government or regulatory bodies.

• Business Transfers: In case of a merger, acquisition, or sale, your information may be transferred to the new owners.
   

7. Data Retention

We retain personal information only as long as necessary for the purposes stated in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
 

8. Your Data Protection Rights

Under data protection laws, you have the following rights:

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• Access: To request copies of your personal data.

• Correction: To request corrections to inaccurate information.

• Deletion: To request deletion of your personal data, under certain conditions.

• Restriction: To restrict processing of your personal data, under certain conditions.

• Objection: To object to data processing, under certain conditions.

• Data Portability: To request the transfer of your data to another organization, under certain conditions.

To exercise your rights, please contact us at fw@rdi-online.co.uk.
 

9. Security of Your Information

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is completely secure.
 

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For more details on how we use cookies and how you can control them, please refer to our Cookie Policy (insert link).
 

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website, so we encourage you to review the privacy policies of any linked websites you visit.
 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed.
 

13. Contact Us

For questions, concerns, or to exercise your data protection rights, please contact us:

Email: fw@rdi-online.co.uk
Address: 50 Watergate Street, Chester, CH1 2LA

Thank you for trusting Friendly WiFi.