TransPennine Express Achieves “Friendly WiFi” Certification: Enhancing Passenger Safety and Online Experience

TransPennine Express (TPE), a leading rail operator in the UK, is delighted to announce that all its trains and stations have been certified as “Friendly WiFi” locations. This certification underscores TPE’s commitment to providing a secure and family-friendly internet browsing experience for passengers.

What is Friendly WiFi? Friendly WiFi is an industry-standard certification that ensures public WiFi networks filter and block access to inappropriate content. By achieving this certification, TPE demonstrates its dedication to creating a safe online environment for passengers, especially families and children.

Why is Friendly WiFi Important?

1. Passenger Safety: With Friendly WiFi, passengers can confidently browse the internet without encountering harmful or inappropriate content. Whether it’s children watching videos or adults checking emails, everyone benefits from a secure online environment.

2. Family-Friendly Travel: Families traveling with children can be rest assured that TPE’s WiFi adheres to strict content filtering standards. Parents can allow their kids to use devices without worrying about exposure to harmful material.

3. Peace of Mind: TPE’s commitment to Friendly WiFi means that passengers can enjoy their journey without concerns about unsafe browsing. Whether it’s leisure or work, everyone deserves a secure online experience.
   

How to Access TPE’s Friendly WiFi:

1. Connect: When onboard a TransPennine Express train or at one of their stations, simply connect to the available WiFi network.

2. Enjoy Free WiFi: Yes, you’ll get free WiFi during your journey, allowing you to stay connected, catch up on emails, or browse your favourite websites.

3. Multiple Devices: You can use multiple devices simultaneously, ensuring everyone stays connected.

Bev Smith, Director at Friendly WiFi supported their journey “I am thrilled that TPE, have joined our other transport networks in becoming certified.  The train industry is an ever-changing sector, but the unrivalled commitment of providing a safe online experience remains and becoming certified demonstrates TPE’s passion for engaging and providing the best customer experience they can.”

Darren Higgins, Commercial Director at TransPennine Express, said: “As we welcome millions of people into our stations and on-board our trains every year, access to safe and reliable internet is part and parcel of our customers’ expectations so we are delighted to be certified by Friendly WiFi.”

TPE continues its unwavering commitment to improving the travel experience for their passengers. Becoming Friendly WiFi certified enhances their passenger safety experience, promotes responsible internet usage, and creates a family-friendly atmosphere during train journeys. TPE cordially invites their passengers to indulge in the Friendly WiFi certified service during their upcoming journey with them.