Why should holiday parks provide a WiFi service

Having a reliable and robust WiFi service on a holiday park can be a great benefit for both guests and park owners and staff. There are a number of reasons to get your holiday park ready to welcome holiday makers this summer.  Here are some great reasons to do so:-

Competition

WiFi may have used to have been a ‘nice to have’ at a holiday or caravan park, but now it is a service that is expected.  With the holiday sector being competitive, holiday parks have to work hard to attract guests and keep them coming back.  Providing a fast and reliable WiFi service can create a competitive edge and can be an attraction to guests when choosing where to stay.  Yes, they are there on holiday and to enjoy the surrounding area and activities, etc but connectivity is still key.  Holiday makers like to keep in touch with family friends, share photos of their holiday and with children, it can be a welcome service to help keep them occupied when needed.

Guest Experience

Enjoying a holiday or mini break is vital to a guest experience and satisfaction.  Providing a great WiFi service will mean that they can stay connected and share their holiday with friends and family, or even chill in the evening, streaming their favourite programme or watching a film.  Having a fast and reliable WiFi service, will make sure that they can do all of this seamlessly, giving them the best experience whilst staying with you.  With the increased use of smart speakers and assistants, some guests even bring their own, or you may want to provide them as an added benefit – fast WiFi is essential to enhance the experience of using smart devices.

Remote Working

This style of working appears to be here to stay.  Providing a robust WiFi service can attract those guests who are looking to combine time away for leisure with working.  Have a fast, easily accessible WiFi service will enable them to maximise their time whilst away – a great way to encourage additional guests.

Management

Not only does it benefit and attract guests, but a reliable WiFi service can also help to streamline the management of a holiday park or campsite in tasks such as booking, taking payments, and general communication with guests and staff.  This all helps to providing a great experience for guests. 

Safety and Security

Having a robust WiFi service, enables the installation of CCTV systems, smart locks and communication networks.  This is essential part of keeping holiday parks and guests safe and using the backbone, makes it cost effective.

Marketing and comms

Any holiday park or campsite wants to keep their guests happy and coming back again and again.  Using the right WiFi service supports sending out personalised messages to guests – telling them about special promotions, maybe 2 4 1 cocktails in the bar that night or about a kids club which they wouldn’t want to miss.  Leads to increased guest satisfaction and loyalty.

Vital WiFi – experts in leisure WiFi services

At Friendly WiFi our focus is certification and working with brands and venues to help them make sure that their WiFi service is safe, preventing exposure to indecent and inappropriate material – essential where children and young people can be present.

We partner with many technology companies who can provide a service that meets the required standard of the Friendly WiFi certification. 

Vital WiFi have recently become an Approved Partner, advocates of online safety and protecting children.  They specialise in providing robust and effective WiFi services to several sectors, including leisure.

They have worked hard to provide a simple and cost-effective solution for holiday parks and campsites, via their innovative Parklink product.  It enables park owners to engage with their guests, attract new ones and enhance their experience whilst enjoying their holiday.

Features of Parklink include: -

• Provision of an ‘at home’ feel service, provided by the supply of a robust infrastructure and backhaul service.

• Help desk service to help resolve issues, even into the night.

• Ability to show your brand and make the service bespoke whilst collecting key marketing information.

• Compliant and secure with regulations, keeping your network safe and your guests protected.

• Fast and reliable, providing uninterrupted, high-speed connectivity to the internet and including voice, text and data.

• Built in redundancy to ensure network uptime.

• Ability to include robust filtering service to block out inappropriate and indecent material and meet and display the Friendly WiFi safe standard.

We chose to partner with Vital WiFi due to the innovative products and services and their commitment to providing a great experience for their clients.  They understand the sector and help guide and recommend the best way to get the most out of providing guest WiFi.  They aren’t just techies; they give you the ability to engage with guests and tell them about offers - all to keep them coming back.

If you are interested in finding out more, you can find out more on their website at Vital WiFi or if you would prefer a personal introduction, please email us at fw@rdi-online.co.uk